Terms of Use

Welcome to Petrovia. By accessing and using our website, you agree to comply with the following Terms of Use. Please read them carefully before using our services.

1. General Information

Petrovia provides pet-related products and services through our online store. By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct errors, update information, or discontinue products at any time without prior notice.

3. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete
• Payments are authorized and valid
• We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected

All payments are processed securely through trusted payment providers.

4. Shipping & Delivery

Delivery times are estimates and may vary due to external factors beyond our control. Petrovia is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

5. Returns & Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including logos, text, images, graphics, and designs, is the property of Petrovia and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to damage or disrupt the website
• Submit false or misleading information
• Violate any applicable laws or regulations

8. Limitation of Liability

Petrovia shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us through our Contact Us page.

Thank you for choosing Petrovia.